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Privacy policy

Privacy and Data Protection

We appreciate your visit to our website and thank you for your interest in our company, our products and our web pages. Protecting your privacy when using our web pages is important to us. Therefore, please take note of the following information:

1) Basic Information about handling personal data

You may visit our website without your having to release any personal data. For each access to our website usage data will be transmitted by the respective internet browser and are stored in log files, the so called server log files such as date and time of the call, name of the accessed page, data volume transferred and the name of the inquiring provider. Those data cannot be attributed to a particular person and are exclusively intended to ensure a smooth operation of our website and to improve our offer.

Personal data are only collected if you voluntarily disclose such data to us for the purpose of concluding a contract or opening a customer account. It is evident from the respective input form which data are collected. Closing your customer account shall be possible at any time and may be effected through a message to the contact address described below. We store and use the data you disclose to us for the purpose of contract processing. Upon complete fulfilment of the contract or closing of your customer account, your data will be blocked with care for tax and commercial retention periods and will be deleted upon expiry of those periods, unless you have explicitly consented to the further use of your data or we reserve the right to use your data permitted by law. Hereinafter we inform you accordingly about such a reservation.

When contacting us (for example via contact form or e-mail) personal data will be collected. It is evident from the respective input form which data are collected. Those data will be stored and processed exclusively for the purpose of responding to your enquiry or of getting in contact with you and for the connected technical administration. Your data will be deleted after final processing of your inquiry, if you so desire, provided that legal retention periods will not be barred by a deletion.

2) Transfer of personal data for the purpose of order handling

2.1 For the purpose of contract fulfillment, personal data collected by us are transferred to the transport company commissioned with the delivery, provided this is required for delivering the goods.

2.2 If delivery of the product takes place by the transport service provider (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn), we pass your e-mail address to DHL with your express consent prior to the delivery of the product for the purpose of coordinating a date of delivery, as follows:

"I agree that my e-mail address will be passed to DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn) to enable DHL to contact me per e-mail prior to the delivery of the product for the purpose of coordinating a date of delivery. I can withdraw my consent given to you at any time.”

Otherwise, we only pass the name of the addressee and the delivery address to DHL. In this case, a preceding coordination about the date of delivery with DHL is not possible.

2.3 If delivery of goods takes place by transport service provider UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss), we pass on your e-mail address to UPS with your express consent, prior to the delivery of the product, for the purpose of coordinating a date of delivery or of a notice about the shipment status, as follows:

„I agree that my e-mail address will be passed on to UPS (United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss) to enable UPS to contact me via e-mail, prior to the delivery of the product, for the purpose of coordinating a date of delivery or of a notice about the shipment status. I can revoke my respective consent at any time.”

Otherwise, we will only pass on the name of the recipient and the delivery address to UPS. In this case the prior coordination of the date of delivery with UPS or a report about the shipment status is not possible.

3) Cookies

Among other things this website uses so-called "cookies” serving to make our Internet presence more user-friendly, effective and secure – for instance to accelerate navigation on our platform. Furthermore, cookies allow us to measure the frequency of website visits as well as general navigation. Cookies are small text files stored on your computer system. Please note that some of these cookies are transferred from our server to your computer system, mostly so-called "session cookies”. "Session cookies” are characterized by being automatically deleted from your hard drive upon the end of the browser session. Other cookies remain on your computer system and allow us to recognize your computer system during your next visit (so-called permanent cookies). You may certainly decline these cookies at any time provided your browser permits this. Please note that once your browser is set to decline cookies (from our website) certain features of this website may not be available or restricted.

4) Use of Google AdSense

This website uses Google AdSense, a web analytics service of Google Inc. (“Google”).Google AdSense uses so-called “doubleClick Dart Cookies” (cookies”). Those cookies are text files which are stored on your computer and which allow an analysis of your usage of this website. Furthermore, Google AdSense uses so-called “Web-Beacons” (small invisible images) to collect information. By using Web-Beacons simple actions such as visitor traffic on the website may be recorded, collected and evaluated. The information generated by those cookies and/or Web-Beacons (including your IP address) about your usage of this website will normally be transmitted to a server of Google in the United States of America and will be stored there.

Google will use this information to analyze your usage of this website regarding the AdSense Ads. Google might transmit this information to third parties, if this is prescribed by law and/or if third parties process those data by request of Google. You can permanently object to the storage of cookies for the purpose of ads by selecting the appropriate settings on your browser or by downloading and installing the browser plug in you will find via the following link: http://www.google.com/settings/ads/plugin?hl=en.

Please note that in this case certain functions of this website may not be used or only to a limited extent, if you have objected to the use of cookies.

5) Social Plugins

5.1 We have incorporated so-called plugins of the social network facebook.com (hereinafter "Facebook”) into our website. Facebook is a company of the Facebook Inc., California Ave, Palo Alto, CA 94304, United States. A list and the appearance of these Facebook plugins may be viewed at the following Internet address: http://developers.facebook.com/docs/plugins

During each visit of a webpage of our online presence that is equipped with such a plugin, the plugin causes the browser used by you to download the visual presentation of the plugin from the Facebook server and to display it. By integrating the plugin, Facebook receives the information that your browser has visited the respective webpage of our website even if you do not have a Facebook user account or are not currently logged into Facebook. This information (including your IP address) will be sent directly from your browser to a server from Facebook in the United States and stored there.

If you are a member of Facebook, and while visiting our website are logged into Facebook, Facebook due to information sent by the plugin recognizes which particular webpage of our website you are currently visiting and assigns this to your personal Facebook user account regardless of whether you activate one of the plugins. Should you then activate one of the plugins, for example by clicking the "I like” button or by submitting a comment, this will be sent to your personal user account with Facebook and stored there. To prevent Facebook from assigning collected data to your user account on Facebook, you have to log out from Facebook before visiting our website. To block Facebook plugins from collecting and transferring your visitor data in the future you may obtain a Browser Add On by "Facebook Blocker” for several Internet browsers at the following link; please do not delete the Browser Add On for as long as you wish to block Facebook plugins: http://webgraph.com/resources/facebookblocker/

At the following Internet address you can find Facebook’s privacy policy with further information on the collection and use of data by Facebook, your relevant rights as well as on settings for the protection of your privacy:
http://www.facebook.com/policy.php

5.2 We have incorporated so-called plugins (“plugins”) of the Facebook social network into our website which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). A list and the appearance of these Facebook plugins may be viewed at: https://developers.facebook.com/docs/plugins.

The plugins are embedded into the web page by means of „2-klick “or „Shariff“ solutions in order to increase the protection of your data when visiting our website. This embedding ensures that no connection with Facebook servers will be established when calling up a page of our web presence containing those plugins. Only once you activate the plugins and thereby give your consent to the data transmission, your browser will establish a direction connection with the Facebook servers. The content of the respective plugins will be directly transmitted to your browser and will be embedded into the web page. The plugin then transmits data (including your IP-address) to Facebook. We have no influence on the amount of data Facebook collects by means of plugins. To our knowledge, Facebook in any case is informed about which of our pages you have called up or you are calling up currently. By embedding plugins Facebook receives information on your browser having called up the respective web page of our web presence, even if you do not have a Facebook profile or if you are not logged into Facebook currently. This information (including your IP address) will be directly transmitted by your browser to a Facebook server in the USA and stored there. If you interact with the plugins, for example, if you activate the “Like” button, the respective information will be directly transmitted to a Facebook server and stored there, as well. Furthermore, this information will be published on Facebook and signaled to your contacts.

The purpose and the extent of data collection and the further processing and use of data by Facebook, your rights and setting options to protect your privacy can be found in Facebook’s privacy policy at: http://www.facebook.com/policy.php.

If you are a member of the Facebook social network and if you want to limit the collection of data via our web pages and the integration of your user data with your data stored by the Facebook social network, you should log out from Facebook prior to visiting our website. You can completely prevent the downloading of Facebook plugins by using add-ons for your browser in the future, for example by using the script blocker “NoScript” (http://noscript.net/).

5.3 On our webpage we use the "+1” Button of the social network Google+ (Google Plus) of the Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043 United States, (hereinafter "Google").

During each visit of a webpage of our website that is equipped with a "+1” button, the "+1” button causes the browser used by you to download the visual presentation of the "+1” button from the Google server and to display it. By doing so, the Google server receives the information which particular webpage of our website you are currently visiting. When displaying a "+1” button, Google records your browsing history for a period of up to two weeks for system maintenance and troubleshooting purposes. Further evaluation of your visit of a website of our website with a "+1” button does not take place.

Should you activate the "+1” button while being logged into Google+ (Google Plus), then Google by using your Google profile records information on the URL recommended by you, your IP address and other browser related information so that your "+1” recommendation can be stored and made publicly accessible. Your "+1” recommendation may be displayed as reference together with your profile name and your photo in Google services such as search results or your Google profile (as "+1” tab in your Google profile) or in other places on websites and adverts on the Internet.

At the following Internet address you will find the privacy policy of Google regarding the "+1” button with further information on collection, transfer and use of data by Google, your relevant rights as well as your options for profile setting:
https://developers.google.com/+/web/buttons-policy

5.4 We have incorporated so-called plugins (“plugins”) of the Google+ social network into our website which is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). A list and the appearance of these Google plugins may be viewed at: https://developers.google.com/+/plugins.

The plugins are embedded into the web page by means of „2-klick “or „Shariff“ solutions in order to increase the protection of your data when visiting our website. This embedding ensures that no connection with Google servers will be established when calling up a page of our web presence containing those plugins. Only once you activate the plugins and thereby give your consent to the data transmission, your browser will establish a direction connection with the Google servers. The content of the respective plugins will be directly transmitted to your browser and will be embedded into the web page. The plugin then transmits data (including your IP-address) to Google. We have no influence on the amount of data Google collects by means of plugins. To our knowledge, Google in any case is informed about which of our pages you have called up or you are calling up currently. By embedding plugins Google receives information on your browser having called up the respective web page of our web presence, even if you do not have a Google+ profile or if you are not logged into Google currently. This information (including your IP address) will be directly transmitted by your browser to a Google server in the USA and stored there. If you interact with the plugins, for example, if you activate the “+1” button, the respective information will be directly transmitted to a Google server and stored there, as well. Furthermore, this information will be published on Google+ and signaled to your contacts.

The purpose and the extent of data collection and the further processing and use of data by Google, your rights and setting options to protect your privacy can be found in Google’s privacy policy at: http://www.google.com/intl/de/+/policy/+1button.html.

If you are a member of the Google+ social network and if you want to limit the collection of data via our web pages and the integration of your user data with your data stored by the Google+ social network, you should log out from Google+ prior to visiting our website. You can completely prevent the downloading of Google plugins by using add-ons for your browser in the future, for example by using the script blocker “NoScript” (http://noscript.net/).

5.5 This website uses so called social plugins (« plugins ») from the micro-blogging service Twitter operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (« Twitter »). The plugins are labeled with the Twitter logo, for example in the form of a blue « Twitter » bird. You will find an overview of the Twitter plugins and their appearance at: https://about.twitter.com/uk/resources/buttons.

If you request a page of our website, which contains such a plugin, your browser will build up a direct connection to the servers of Twitter. The plugin’s content will be directly tranmitted from Twitter to your browser, which will integrate it into the page. Through integration of the plugin, Twitter obtains the information that you browser has accessed the relevant page of our website, even if you do not have a Twitter profile or if you are not logged into Twitter currently. This information (including your IP address) will be directly transmitted from your browser to a Twitter server in the USA and saved there.

If you are logged into Twitter, Twitter may directly assign the visit of our website to your Twitter account. If you interact with the plugins, for example by activating the Twitter button, the corresponding information will also be directly transmitted by your browser to a Twitter server in the USA and saved there. Furthermore, this information will be released on your Twitter account and revealed to your contacts.

To learn more about the purpose and extent of data collection, processing and the use of this data by Twitter as well as your rights in this respect and setting options for protecting your privacy, please refer to Twitter’s privacy policy : https://twitter.com/privacy.

If you do not want Twitter to allocate data collected via our website to your Twitter account, you have to log out of Twitter prior to visiting our website. You can completely prevent the downloading of Twitter plugins by browser add-ons, for example by using the script blocker : « NoScript » (http://noscript.net/).

5.6 We have incorporated so-called plugins (“plugins”) of the microblogging service Twitter which is operated Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA („Twitter“). A list and the appearance of these Twitter plugins may be viewed at: https://about.twitter.com/uk/resources/buttons.

The plugins are embedded into the web page by means of „2-klick “or „Shariff“ solutions in order to increase the protection of your data when visiting our website. This embedding ensures that no connection with Twitter servers will be established when calling up a page of our web presence containing those plugins. Only once you activate the plugins and thereby give your consent to the data transmission, your browser will establish a direction connection with the Twitter servers. The content of the respective plugins will be directly transmitted to your browser and will be embedded into the web page. The plugin then transmits data (including your IP-address) to Twitter. We have no influence on the amount of data Twitter collects by means of plugins. To our knowledge, Twitter in any case is informed about which of our pages you have called up or you are calling up currently. By embedding plugins Twitter receives information on your browser having called up the respective web page of our web presence, even if you do not have a Twitter account or if you are not logged into Twitter currently. This information (including your IP address) will be directly transmitted by your browser to a Twitter server in the USA and stored there. If you interact with the plugins, for example, if you activate the “Twitter” button, the respective information will be directly transmitted to a Twitter server and stored there, as well. Furthermore, this information will be published on Twitter and signaled to your contacts.

The purpose and the extent of data collection and the further processing and use of data by Twitter, your rights and setting options to protect your privacy can be found in Twitter’s privacy policy at: https://twitter.com/privacy.

If you are a member of the Twitter social network and if you want to limit the collection of data via our web pages and the integration of your user data with your data stored by the Twitter social network, you should log out from Twitter prior to visiting our website. You can completely prevent the downloading of Twitter plugins by using add-ons for your browser in the future, for example by using the script blocker “NoScript” (http://noscript.net/).

6) Youtube-Videos

This website uses the Youtube embedding functions for display and playback of videos offered by "Youtube". To this end, the extended data protection mode is used to ensure, according to provider information, that user information will only be stored once the playback functon of the video is started. When the playback function of embedded Youtube videos is started, the provider sets "Youtube" cookies in order to collect information on users. According to indications from "Youtube", the use of those cookies is intended to record video statistics, to improve user-friendliness and to avoid improper actions. Regardless of whether the embedded video is played back, a connection to the Google network "double click" is established when visiting this website. This may trigger further data processing beyound our control.

Further information on "YouTube" data protection can be found in the provider's data protection statement at: http://www.google.co.uk/intl/en-GB/policies/privacy/

7) Web analysis service

This website uses Google Analytics, a web analysis service of Google Inc. ("Google”). Google Analytics uses so-called Cookies, text files which are stored on your computer and which enable you to conduct an analysis of the use of the website. The information generated by the cookies about your use of the website will normally be transmitted to a server in the US, where it is stored.

In the case of activating an IP anonymizer for this website, your IP address will however be abbreviated by Google within the member states of the European Union or within other member states to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transmitted to a server in the US, where it is abbreviated. On behalf of the website operator, Google will use this information to evaluate your use of the website, to compile reports on website activities and to provide further services connected to the website use and the internet use for the benefit of the website operator.

The IP address transmitted by your browser in the context of Google Analytics will not be linked to other data retrieved by Google. You may prevent the storage of cookies by making the appropriate settings in your browser. However, we should point out that in that case you might not be able to use the full functionality of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of the website (including your IP address) and to process them by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plugin or for browsers regarding mobile devices, please click on the following link in order to set an opt-out cookie, which disables Google Analytics to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain. If you delete your cookies on this browser, you have to click again on this link:

Deactivate Google Analytics

It is noted that this website uses Google Analytics with the extension “anonymizetp()”. IP addresses can therefore be processed only in abbreviated form in order to prevent personal references.

8) Use of Single Sign On procedure

On our website, you can create a customer account and/or register using the social plug-in, "Facebook Connect", provided by the Facebook social network operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"), by means of so-called single sign-on technology, provided you have a Facebook profile. The "Facebook Connect" social plug-in on our website is identified by a blue button featuring the Facebook logo and the words, "Connect with Facebook" or "Log in with Facebook" or "Sign in with Facebook".

When you visit a page of our website that contains such a plug-in, your browser establishes a direct connection to the Facebook server. The content of the plug-in is transferred from Facebook directly to your browser and included on the page. As a result of this inclusion, Facebook is informed that your browser has visited the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the US, where it is stored.

Using this "Facebook Connect" button on our website allows you to log in and/or register on our website using your Facebook user data. When using the "Facebook Connect" button, we receive the publically accessible information stored in your profile from Facebook, depending on your personal Facebook privacy settings. This information includes your user ID, name, profile picture, age and gender. We would like to point out that following changes to Facebook's privacy and usage policies, your profile pictures, your friends' user IDs and your friends list may also be transmitted, if these are marked as "public" in your Facebook privacy settings. The data transmitted by Facebook is stored and processed by us to create a user account using the necessary data, provided you have approved this with Facebook (title, first name, surname, address details, country, e-mail address, date of birth). Conversely, data may be transmitted by us to your Facebook profile; this may include information about your browsing and/or purchasing behaviour. When using the "Facebook Connect" button, you will also be advised about the sharing of your data with Facebook when activating the button; you will also have the option to provide your explicit consent to your Facebook user data being accessed, as well as consent to the publication of information and activities in your Facebook profile. This consent can be revoked at any time by sending a message to the contact details given below.

The purpose and scope of the data collection and further processing and use of the data by Facebook, as well as your rights and setting options for protecting your privacy in this regard, can be found in Facebook's privacy policy: http://www.facebook.com/policy.php
If you do not wish Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plug-ins using add-ons for your browser, e.g. "Facebook Blocker" (http://webgraph.com/resources/facebookblocker/).

9) Information on Customer Rights and Contacts

You are entitled to obtain information on your saved data free of charge and on how to correct, block or delete this data where applicable. Please contact us with any further inquiries about the collection, processing or use of your personal data. The same shall apply for obtaining information, your requests to block, delete or correct your personal data as well as for withdrawals of granted consents. You can find our contact address in our legal notice.



Google Analytics



This website uses Piwik, a web analytics open-source software. Piwik uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address anonymized prior to its storage) will be stored on the server of the service provider in Germany. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.